​​Rostislav Pukhlyakov​

Luxoft
Moscow, www.luxoft.com
Deutsche Bank DS Support Infrastructure Senior Specialist
 

Senior IT infrastructure support specialist in Deutsche Bank Development Centre (outsource) from
April 2014 to June 2016.
IT Application Owner Delegate since June 2016 - present.
Request fulfillment:
- Connectivity configuration and support in Luxoft and Deutsche Bank infrasucture (Leased Line over
Firewall, VPN), Desktop on Demand and Secure Desktop on Demand support;
- Network configuration set-up and support (including servers, databases, network routers);
- Creating and modifying technical/organizational project documentation;
- Application support (deployment, automation, continious integration,version control);
- User and app account administration (SharePoint, JIRA, TeamCity, *nix passports, LDAP's),
installing and controlling RSA keys, certificates;
- Setting up and configuring both Unix and Windows OS;
- Monitoring and troubleshooting Hadoop HDFS clusters, Cloudera;
- Creating and modifying databases, shcemas and tables (Oracle, SQL);
- User technical support (infrastructure only);
- Change Management
- Configuration and support of Cloud application infrastucture (Sites, Application Servers, Databases).

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NBC Olympics
Sochi, www.nbcolympics.com/
IT engineer
SL2 IT support engineer (Service Desk)
Working with the following applications: MS Windows XP, 7, 8; Apple MacOS X; Ubuntu, Mint; MS
Office, MS SharePoint 2010, MS Windows Server 2008 и 2012, MS SkyDrive, MS ActiveDirectory;
VMWare, Solar Winds, Avaya, Cisco VPN, TeamViewer, Java JRE; Symantec Endpoint Protection,
Sophos SafeGuard, VeriKey, RSA SecureID, BitLocker, EncryptionPlus, Adobe, Sun, Juniper
Networks, Oracle, Acronis and NBC-developed applications
Set-up and support: telecommunications, hardware and applications, printers and copiers.
Setting up LAN (installation, monitoring and service,de-comission), account and application
administration, hardware inventory pool.
Server administration.
Business trips during Olympic events for on-site support.
October 2013

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The Boston Consulting Group
Moscow, www.bcg.ru
Local IT engineer-administrator
Server administration (web, application, print, file, mail).
SL2 support (handling Service Center escalations on-site) concerning all
hadware-middleware-software solutions.
Creating and indrodcuing IT policies (including security). Cooperating with the Global IT system of the
corporation (developers, network teams).
Support of Blackberry, Android, iOS and PTSN.
IT trainings with employees (lectures and seminars).
Working with hardware/software vendors.
IT security: infrastructure monitoring, preventing network attacks, malicious software infiltration.
Checking structure integrity and security of information, file/hardware encryption.
Creating, supporting and monitoring physical access keys to the office, software/hardware access keys
to hardware.
Monitoring of the video camera security system.

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Deutsche Bank
Moscow, www.db.com/russia
IT specialist (SL1/SL2)
Full spectrum IT support for the Bank, user support.
Software and hardware support (Service Desk SL1/SL2).
Banking applications, system and account administration, hardware set-up and support (full cycle),
vendor interaction.
Priner and copier set-up and support.
Pukhlyakov Rostislav • Resume updated 25 July 2016 at 10:53
Basically, typical local IT support service desk responsibilites as per ITIL guidelines plus administrator
priviliges (SL2).

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VimpelCom
Moscow, www.beeline.ru
IT security
B2B work with VimpelCom clients in the sphere of в сфере suppression of illegal activies in the
Internet, provided by the Company (i.e. SPAM, phishing, copyright infringement, malicious software).

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